We respect your privacy and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.

Our policy covers

• Why we value your privacy
• What information we hold
• Where we store your information
• What we use your information for
• Who’s responsible for your information at our company
• Who has access to information about you
• The steps we take to keep your information private

Why we value your privacy
We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

How we collect information
We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry. Our website doesn’t use cookies or scripts that were designed to track the websites you visit. We only use Google Analytics to measure the performance of our website and not your internet activity. We collect your email address when you sign up for one of our newsletters.. Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.

What information we hold
When you contact us by email or through our website, we collect your name, email address, phone number, on occasion a social media username and the community group or Charity you represent. If you sign up for a newsletter, we only collect your email address.
If you apply for funding through Brechfa Wind Farm Fund we also collect your community group or charity name and registration number if applicable and bank details and keep records of the invoices we send you and the payments you make.

Where we store your information
If you sign up for a newsletter, we store your email address in an email marketing platform such as MailChimp. If you apply for funding we store your information in our accounts software offline. We chose these systems partly for their commitment to security.

What we use your information for
We use your information to conduct due diligence of your grant application. This may include the Fund Manager contacting provided references, contacting community members or clients who may use your service, existing funders, existing funded projects to see how your project sits with theirs, contact venues or other services referenced in your application. The Fund Manager may look at Charity Commission documents, bank account details, governing documents, provided quotes and other methods of undertaking due diligence relating to your application to the BFWWFF. Panel members and Antur Teifi Brechfa Fund staff will see your fund application, the outcome of your funding decision and amount awarded will be displayed on the funds website, and there may be times where your application is discussed with third parties such as other funders, or consultants appointed by the panel to conduct work for the fund.

Who’s responsible for your information at our company
The Fund Manager is responsible for the security of your information. You can contact her by email at [email protected] if you have any concerns about the information we store.

Who has access to information about you
When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job. The funds panel members have signed up to a code of conduct, and will not disclose any information relating to applications they are assessing.

The steps we take to keep your information private
Where we store your information in third-party services, we restrict access only to people who need it. We store passwords in an encrypted password manager, use a different, randomly generated password for each service, and never use the same password twice.

How to complain
We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact the Fund Manager by email at [email protected] .

Changes to the policy
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.